Eco-Watt App Privacy Policy
Effective Date: November 6, 2025
Last Updated: November 6, 2025
1. Introduction
Welcome to Eco-Watt App ("the App"). The App is developed and operated by EcoWatt Technologies, Inc. ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you use the App. Please read this policy carefully before using the App.
Important: If you do not agree with any part of this Privacy Policy, please immediately discontinue use of the App.
2. Information We Collect
We collect the following categories of information in the specified contexts:
| Data Type | Collection Context | Required? | Purpose |
|---|---|---|---|
| Account Information | Registration / login | Yes | Create and manage your user account |
| Device Information | When the App launches | Yes | Ensure system compatibility and perform security checks |
| Location Information | Energy station mapping, load forecasting, and solar generation prediction based on your geographic location or facility | No (opt-out available) | Deliver localized energy management insights |
| Energy Usage Data | Connection to inverters / energy storage systems | Yes | Real-time monitoring and optimization of charge/discharge strategies |
| Contact Information | Customer support or fault notifications | No | Provide technical support and emergency alerts |
| Usage Behavior Data | In-app operation logs | Yes | Enhance user experience and troubleshoot issues |
We do NOT collect: government-issued ID numbers, payment passwords, biometric data (e.g., Face ID), or any data from children under 13 years of age (the App is not intended for users under 13).
3. How We Use Your Information
We use your information for the following purposes:
- Core Functionality – Device monitoring, charge/discharge scheduling, energy efficiency analysis, etc.
- Service Improvement – Optimize algorithms and interfaces using behavioral data.
- Security & Risk Control – Prevent malicious attacks and anomalous activities.
- Customer Support – Respond to inquiries and service requests.
- Legal Compliance – Fulfill obligations under applicable laws or valid legal requests.
4. Data Storage & Security
- Storage Location: Europe (Frankfurt) – Amazon Web Services (AWS)
- Retention Periods:
- Account Data: Retained for 30 days after account deletion.
- Energy Data: Retained for 24 months by default (you may delete it manually at any time).
- Log Data: Retained for 90 days.
- Security Measures:
- Transmission: TLS 1.3 encryption.
- Storage: AES-256 encryption at rest.
- Access Control: Least-privilege principle and two-factor authentication for internal access.
5. Data Sharing with Third Parties
We share data with third parties only under the circumstances listed below:
| Third Party | Shared Data | Purpose | User Control |
|---|---|---|---|
| Inverter / Storage SDKs | Device serial numbers & runtime data | Enable device communication | Can be disabled in Settings |
| Cloud Service Providers | Encrypted energy data | Data storage & processing | Required for core functionality |
| Analytics Services | Anonymized usage statistics | Product improvement & iteration | Opt-out available in Settings |
| Legal Authorities | Only data required by court order | Legal compliance | N/A |
We never sell your personal information.
6. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA, or other applicable laws), you have the right to:
- Access your personal information we hold.
- Correct inaccurate data.
- Delete your data (including account deletion).
- Withdraw Consent for optional data collection (e.g., location).
- Export a structured copy of your data.
How to Exercise Your Rights:
Send an email to [[email protected]]. We will respond within 15 business days.
7. Children's Privacy
The App is not intended for children under 13. If we discover any data belonging to a child under 13, we will delete it immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do:
- A prominent in-app notice will appear.
- The updated version will be posted on this page.
- Material changes will be communicated via email or push notification.
Continued use of the App after an update constitutes acceptance of the revised policy.
9. Contact Us
For any questions or concerns:
- Email: [email protected]
- Mailing Address: 3455 Bean Creek Rd, Scotts Valley, CA 95066, USA
EcoWatt Technologies, Inc.
© 2025 All Rights Reserved